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Customer Service

Shipping & Delivery
We are currently providing FREE shipping to most suburbs around Melbourne within a radius of 50km. You must enter the free shipping code: FreeMelbourneSuburbs when checking out. We are also happy to take orders nationally delivered in 28 days of the order. Most Melbourne orders will be delivered within 2 days.
Privacy & Security
We abide by international and national privacy acts. We do not disclose any information of any kind and data to third party suppliers. We only use the data exclusively MYRYDA to dispatch you the order or to communicate our company information. This information is not available to any third party marketing organizations.
Returns & Replacements
MYDRYDA is committed to customer satisfaction, if you are not happy with the product and it was not delivered as described in our website, we will refund the money provided you have contacted us within 7 days of the delivery. The product must be in similar condition to how it arrived, we do not refund on misuse or mishandling of the toy. Please read our Disclaimer if you are unsure about buying from MYRYDA.
Ordering & Promotions
MYRYDA have currently have a range of selected products however we are continually looking to add new products to increase our range. We have made the ordering  process easy as possible. Each product has a link ADD TO CART just click this to add the product to your shopping cart.  When you have finished your shopping click My Cart  and proceed to checkout and payment. If you are in Melbourne don't forget to add the FreeMelbourneSuburbs code to get you FREE shipping. For details on shipping and deliver please refer to Shipping & Returns.
Payments
The final stage of order processing is your payment, we only use PayPal for all your credit card and bank account payments. You do not need to have a PayPal account to pay with a credit card, once redirected to PayPal click pay with credit card to pay.

- Master Card

 - Visa Card

 - American Express

 - Diners Club

Viewing Orders
You can view your orders anytime after placing the order. Scroll to the footer of the website and click the link Orders and Returns link. The best policy is creating an account at the checkout. This way you can log in to your account and view orders, history or delivery anytime.
Updating Account Information
If you had created an account you can log in to your account and update any account information any time. You can also view all your orders and even change your recent orders given it's not processed.
Disclaimer
Please read the Disclaimer before purchasing.
sample-banner sample-banner CUSTOMER SERVICE

We are committed to providing you the best customer service from an online store. We strive to respond to all inquires with a 24 hour turnaround time

sample-banner sample-banner FREE SHIPPING

We are currently delivering to FREE to most Melbourne suburbs. Enter the free shipping code when ordering and your product will be delivered to your door

sample-banner sample-banner BUY WHOLESALE

We take orders at wholesale prices. We are the direct importer for these products so feel free to buy and sell to your friends or start a hobby toy business