Shipping Information
- Shipping & Delivery
- MYRYDA is currently providing a door to door delivery to all surrounding Melbourne suburbs while stocks last. We deliver to all other areas nationally through our preferred couriers with the utmost of care. Deliveries nationally will vary between 15 - 45 day depending on the stock availability. On available stock the deliveries to most suburbs within Melbourne area are done in 2 - 4 days. Interstate deliveries will depend on our courier and may vary between 15 - 45 days depending on the stock availability. Once the checkout is finalised you will receive an order confirmation with the expected delivery time. All items shall be delivered and left safe at all times if the recipient is not at the premises.
All wholesale items are delivered in 30 - 55 days of the order. This includes interstate and local orders. Delivery details and update will be available via your account on the order and emails will be sent promptly to the customer. The customer must be available to accept the delivery and to finalise the payment.
Free delivery to sorrounding Melbourne suburbs*. Enter the discount code: FreeMelbourneSuburbs (*For a limited time only). If you receive a Coupon code "FreeMelbourneSuburbs" is not valid. message
Please make sure you have selected the Estimate Shipping and Tax Country: Australia, Sate: Victoria and Enter a postal code and click Get Quote. Then enter the discount code: FreeMelbourneSuburbs.
Communication is the key email us or use our Contact Us form in regards to any delivery or customer service questions.
- Returns & Replacements
- A 7 day refund policy applies to most products, please see More Information tab of the product when ordering. We shall refund your money if the item have not been delivered or has been significantly damaged in transit and are not in the same condition as they left our warehouse. Please contact us immediately if you have an issue.
- The product must be in similar condition to how it arrived, we do not refund on misuse or mishandling of the toy.
- Buy From Retail Stores
- MYRYDA braned products can be bought from several stores around Melbourne metropolitan area. For locations click Retail Stores link bottom of page.
CUSTOMER SERVICE
We are committed to providing you the best customer service from an online store. We strive to respond to all inquires with a 24 hour turnaround time
FREE SHIPPING
We are currently delivering to FREE to most Melbourne suburbs. Enter the free shipping code when ordering and your product will be delivered to your door
BUY WHOLESALE
We take orders at wholesale prices. We are the direct importer for these products so feel free to buy and sell to your friends or start a hobby toy business
